Resolve The Unknown USB Device ‘ Device Descriptor Request Failed ’ Error

If you’re utilizing Windows as your everyday driver and work, then probabilities are you have experienced the Device Descriptor Request Failed error occasionally. When you plug the USB drive into the computer, it shows this issue. If you try to fix this problem from the device manager, you’ll understand that the device is labeled as Unknown USB Device.Having more issues? solve on Techsolitic

This problem can arise because of numerous causes and based on such causes; there’re a range of fixes to resolve this error. You can try below fixes and try to resolve them so that you do not have to squander too much time. The issue can be reasoned by hardware problems. So first of all, follow these simple instructions to carry out the troubleshooting.

  • First of all, try your device on a diverse USB port. It’ll figure out if the issue is reasoned by a port that’s not working.
  • Connect your device to some other computer. It’ll make out if your external device has the issue.

If there’s no issue with your USB port and your device, keep on reading and try the following solutions. You can begin from the top of the list and work the way down to find the best fix.

What Is The Unknown USB Device ‘ Device Descriptor Request Failed ’ Error?

We all utilize the Universal Serial Bus (USB) devices extremely often. Such is used for transferring data from one device to some other. Also, they serve certain other reasons. USB or Universal Serial Bus devices are extremely useful and comfortable, as you only need to insert them into a USB port and you are done. However, at times, this ease is filched by a problem. The Device Descriptor Request Failed is one such problem.Quickly Solve Modern Setup Host Error

This problem pops up on the screen when you insert a USB drive into the PC with an error message like such. Moreover, when you try to connect the controller, you’ll get a similar error message. You may face other similar problems too though you do not need to be anxious much, as, by the end of this article, you will be capable of getting through with it.Solve Fortnite Mic Not Working Error

What Are The Causes Of This Unknown USB Device Issue ?

Here is a complete list a few causes why this Device Descriptor Request Failed problem occurs:

  • Your USB device that reports problem code 43 can’t communicate correctly with the PC, as there may be a connection problem.
  • Windows can’t locate the description of your USB device that is in question.
  • There’re issues in a few hardware or software parts; for instance, the USB port is broken.
  • Your device is utilizing damaged, corrupted, or out-of-date drivers.
  • BIOS system isn’t updated to the most recent version.
  • The USB (Universal Serial Bus) controller you’re utilizing is unstable or corrupted.
  • The USB (Universal Serial Bus) drive is damaged like it holds bad sectors.

If you’re troubled by this problem now and have no idea how you can resolve it, simply keep on reading the rest of the post which will provide a couple of solutions that can assist you in troubleshooting this error without losing your important data.

How Can You Really Resolve This Unknown USB Device Error In Windows?

If you’re also experiencing the Device Descriptor Request Failed problem and do not acquaint how you can resolve it, do not be anxious, just continue reading. In this post, we have explained a couple of solutions that will certainly assist you in removing this issue from the computer. This Windows error code is an extremely annoying error.

Solution#1: Check Your USB Device And The Connection Status

The first thing for resolving the Device Descriptor Request Failed problem ought to be making certain your USB device and the connection is in a good state. If there is not any hardware problem, you have to move to other fixes in this article.

  • Unplug your USB device which reposts not familiar issue and plug it into some other USB port to check if it can be recognized correctly by your Windows system. It can make certain if the problem is reasoned by the damaged port.
  • Plug your device into some other PC to see if this error is caused by the computer itself.
  • Take out the power plug from the laptop. Then restart the system and plug the USB device in. Now, see if the problem can be fixed.

Solution#2: Uninstall Your USB Driver In The Device Manager

Follow these steps to fix the Device Descriptor Request Failed issue:

  • Launch the Device Manager and expand Universal Serial Bus (USB) Controllers category and find your USB device which is not being recognized by the Windows system.
  • Now, right-click on your device and simply choose the Uninstall option from the context menu.

Device Descriptor Request Failed

  • After completing the uninstallation process, restart the computer, then Windows will automatically install the device again.

Solution#3: Update The Generic Universal Serial Bus (USB) Hub Driver

Updating the Generic Universal Serial Bus (USB) Hub driver is almost certainly the simplest way to resolve the Device Descriptor Request Failed problem. Follow the below steps for doing this:

  • Press and hold the Win button + R button at the same time for opening the Run dialog box. > enter devmgmt.msc in the search bar > hit Enter. The Device Manager window will appear.

Device Descriptor Request Failed


  • In Device Manager, locate and click Universal Serial Bus (USB) Controllers for expanding it.

Device Descriptor Request Failed

  • Right-click on the Generic Universal Serial Bus (USB) Hub > select the Update Driver Software.

Device Descriptor Request Failed

  • Now, in the subsequent window, click Browse my system for the driver software option.
  • Click let me pick from a list of drivers on the system.

browse my window

  • Click the Generic Universal Serial Bus (USB) hub > hit Next.
  • Do this similar process if you perceive any other Generic Universal Serial Bus (USB) hub. When done, close all the opened windows.

Solution#4: Disable The Fast Startup

If your Windows system is booting fast, your external device might not be detected before the boot is done, then the issue will happen. In such case, disabling fast boot in the Power Options can fix the Device Descriptor Request Failed problem.

  • Hit Windows key + R button simultaneously from your keyboard for invoking the Run dialog box.


  • Enter control in the search box > press Enter key or hit the OK button. It is for opening the Control Panel.
  • Now click on View by Category and select Large Icons > click Power Options.

power option

  • Choose select what the power buttons do from the left pane.
  • Click Change settings that are presently not accessible.

change setting

  • Uncheck the checkbox beside Turn on fast startup (recommended) under the Shutdown settings > click Save changes.


  • Restart the computer and check if the issue is gone. Note the computer will boot a bit slower.

Solution#5: Change The USB Selective Suspend Settings

If the above fixes did not work, then do not be anxious, we have another solution that can work for you. You can change your USB selective suspend settings for resolving the Device Descriptor Request Failed problem. For changing such settings, follow these steps:

  • Right-click on the battery icon of the system.
  • Choose Power Options from that list.
  • Now, click Change Plan Settings from the power options window.
  • Now, choose Change advanced power settings.

power option

  • From this long list, find USB (Universal Serial Bus) settings and click for expanding it.

usb setting

  • Click the USB (Universal Serial Bus) selective suspend setting for expanding it.
  • Now, click the drop-down menu of On battery options > choose Disabled.


  • Do the exact with the plugged in option.
  • Now, click Apply for applying all the changes you have made.
  • Click Ok for saving the changes and close everything.

After closing everything, connect the USB (Universal Serial Bus) drive to the computer, and you will see this error is resolved or not?

Solution#6: By Utilizing Troubleshooter

You can also resolve the Device Descriptor Request Failed issue by troubleshooting. Troubleshooter is utilized for locating and resolving devices and hardware related issues. To use the Troubleshooter on the device, follow these steps:

  • First of all, open the Control panel.
  • Find Troubleshooter; you can simply locate it by typing Troubleshooter in the search bar.
  • Under Hardware & Sound, choose configure device option.
  • Now, resolve this error.
  • After the troubleshooting is done, it’ll show you the issue if there’s any.
  • If it displays any issue, then resolve it.

After resolving all the issues, restart the PC, now see if this error is removed or not.


We just explained a couple of fixes to resolve the Device Descriptor Request Failed issue. We hope such ways can assist you, and now you can fix it yourself. Also, if the USB (Universal Serial Bus) drive holds important data, you ought to perform data recovery before attempting any repairing actions. Good luck!

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