Here’s How to Fix The Windows 10 Black Screen With Cursor Issue!

Black screen error on Windows 10 frequently happens after the upgrade or when some automated Update of Windows installs updates on the system. Since this black screen is almost certainly a hardware (GPU) issue, we’ll have to assess and troubleshoot different settings for diagnosing and resolving it. Nowadays, computers are getting more and more advanced with several graphics cards for heavy use. So, if you’re having a graphics card other than the onboard Graphic controller of Intel, you’d probably be having this boot to a Windows 10 black screen with cursor problem.

Windows takes it as if there’re two monitors attached to your PC. So, Windows loads your output signal into the Black Screen. Before we dive into any extensive troubleshooting; we have to check a few basic settings. If you’re utilizing various monitors disconnect and then reconnect and check with the primary screen. If it fixes the problem; you are fortunate. If not, go on with the following solutions:

Best Solutions To Resolve The Windows 10 Black Screen With Cursor Error:

Before starting out, make certain to have a restore point just in case anything goes wrong.

Solution#1: Removing The Battery And Long-Press The Power Button (Laptops)

If you are using a laptop:

  • First, shut down the laptop.
  • Then, remove the battery.

remove battery

  • While its battery is out, hit & hold the power button for about sixty seconds.
  • Now, put its battery back in and start the system again.

If it does not help (or you are on a desktop computer), try out the next solutions.

Solution#2: Disabling The Fast Startup

  • Hit the Win + R button > enter control > press Enter for opening the Control Panel.


  • Click Hardware & Sound > Power Options.

power options

  • From the left-side pane, choose ‘select what your power buttons do’.

power buttons do

  • Now click Change settings that are inaccessible right now.

change settings

  • Uncheck enable the fast startup > click to save changes.

After the reboot check if you are capable of resolving the Windows 10 black screen with cursor problem, if not then carry on with the next solution.

Solution#3: Disabling The Integrated Graphics Card

If you’ve some separate graphics card, the system might think it has a double monitor, which can reason the black screen plus the mouse pointer issue. In such a case, disabling your integrated graphics card might resolve the issue.

  • Reboot the system in the Safe Mode.
  • From the keyboard, hit the Win and R buttons simultaneously for invoking run.
  • Enter devmgmt.msc > hit OK.


  • Under the Display adapters, you will see the graphics card. Simply, right-click the integrated graphics card (frequently an AMD or Intel graphics card) > hit Disable.

disable device

  • Reboot the computer.

If you are not certain which one is your integrated graphics one, simply disable one at a time and check if the issue is fixed.

Solution#4: Simply Restarting The System

A few of the users of Windows 10 who have faced the Windows 10 black screen with cursor issue at the one-time report that simply switching their system off utilizing the Power button and then turning it back on did the trick and chucked out the problem for them. As strange as it might sound, this fix is surely worth trying.Solve Windows License Will Expire Soon as well

Solution#5: Restoring The System Back To The Factory Defaults

This solution will remove all the data and install/put the original OS that came with the PC. Since there’s corruption; and if your data is not essential, we can try to restore it back to the factory defaults then carry out the clean installation of the Windows 10. The upgrade option might no longer be available after that. Refer to the system manual for the factory restoration instructions.

Solution#6: Changing The Plugged In Brightness Of The Laptop To Anything But 100%

On the laptops that come with high-end graphics cards and were updated to the Win 8, this black screen problem frequently presents itself when they’re plugged into the AC power outlet. If this is the case, then just opening your Start Menu > looking for the Advanced power settings > opening Advanced power settings > changing the screen brightness of your laptop when plugged into anything except for the hundred percent (even ninety-nine percent will do) will get rid of this black screen error.Also solve Task Host Window error

Solution#7: Updating The GPU’s Drivers To The Latest Versions

Windows 10 is a huge step up from the prior Windows versions, which is why all the GPU makers had to make completely new drivers designed particularly for the new OS. Not having the up-to-date Windows 10-compatible drivers on the system is another thing that can reason the system to be affected by such Windows 10 black screen with cursor problem. If out-of-date drivers are behind such black screen issue, in this case, all you have to carry out is navigate to the official site of the PC’s manufacturer or the manufacturer of your GPU and download the newest drivers for the GPU (they ought to be accessible in both sites). Make certain that the drivers you have are particularly designed for the Windows 10 for making sure the success of this fix.

Solution#8: Uninstalling The Problematic Apps

If you are facing this black screen error after Windows 10 upgrade, you ought to acquaint that certain apps like 3rd-party firewall, Norton antivirus, Cisco VPN client, iCloud, or IDT Audio, can reason this issue. For resolving this issue, it is advised to uninstall those apps from the system. For doing so:

  • Hit Shift + Ctrl + Esc for starting the Task Manager.
  • Click File > choose Run new task.

  • Enter appwiz.cpl and press Enter to run it.


  • Programs & Features window will appear, and you will be capable of uninstalling problematic apps.

If you cannot access the Task Manager, you ought to enter Safe Mode and try this fix again. At times, such apps can leave some files in system32 directory. For completely resolving this issue, you may need to locate the problematic file and remove it manually or by utilizing the Command Prompt. Be extremely cautious while doing so, because you do not desire to remove any core Windows 10 files.

Solution#9: Refreshing The System

The well-known black screen problem on Windows 10 can also be resolved by just refreshing the system. Refreshing the system has almost completely the same effect as resetting the system to the factory settings, with the exemption of the fact that the refresh just deletes the installed applications and programs and keeps the personal data whereas the reset removes everything on the system. For refreshing your Windows 10 system, you have to:

  • First of all, open your Start Menu.
  • Then, click Settings.

  • Out of the array of diverse options given, click Update and Security.

update & security

  • Click Recovery from the left-side panel


  • From the right-side pane, click Get started under the Reset this computer option.
  • When given with an option to either keep the files or delete everything, simply click Keep the files.

Follow the dialogs and instructions on the serene, and once you are finished, the system will have been refreshed, and that black screen error will be no more there.

This Windows 10 black screen with cursor error can generate a lot of issues. You can also attempt to resolve it by simply disconnecting the additional monitors, or by simply connecting the monitor to some different port. We hope that one of the fixes mentioned above assisted you in resolving the issue and you’re now capable of utilizing the Windows normally.

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